Open-source alternative  ·  ITSM

Replace Freshservice with GLPI.

Open source IT service management platform. Self-hosted GLPI provides ticketing, asset management, change management, CMDB, and SLA tracking. Fully ITIL-aligned.

You'd keep~R42 240 to ~R210 960/year

Current licence  ·  ITSM

Freshservice

~R42 240 – ~R210 960/yr

10-user estimate

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Replace with  ·  ITSM

GLPI

Self-hosted, R0 licence

You keep ~R210 960/yr

← Click to flip back

Today's licence price

3 tiers. Freshservice's prices.

Vendor-advertised pricing converted to ZAR, 10-user estimate. Pick the tier closest to what your team is on today.

Starter

R42 240/yr

R352/user/month

With GLPI

Keep R42 240/yr

Growth

R108 840/yr

R907/user/month

With GLPI

Keep R108 840/yr

Pro

R210 960/yr

R1 758/user/month

With GLPI

Keep R210 960/yr

Enterprise and negotiated pricing varies. Book a free audit for your exact number.

Five years on the books

What the spend looks like compounding.

Freshservice grows around 10% per year on average. GLPI hosting stays flat. Watch the gap open up.

R0kR93kR187kR280kR374kYear 0Year 1Year 2Year 3Year 4Year 5R340kR21k flatSalesforce (50 users, 10%/yr inflation)SuiteCRM (self-hosted, maintained)

Five-year cumulative saving

R1.50M

Salesforce alone, single tool, 50 users. Stack multiple tools and the maths compounds harder.

How this migration runs

FreshserviceGLPI, in four moves.

01

Audit

Workflows, customisations, integrations, users. Mapped against the OSS feature set.

02

Plan

Migration sequence, rollback path, parallel-run schedule. You approve every step before we move.

03

Migrate

Stream the data, verify checksums, replay the audit trail. Both stacks run side by side until cutover passes every test.

04

Operate

Documentation in your repo, monitoring on your infra. We stay on as the team that maintains and grows it.

Same category

Other itsm migrations.

Running one of these alongside? Same migration shop covers both.

Check the project

Migrate Freshservice.
Keep the money.

Free audit. 30 minutes. We map your current setup, surface the real licence costs, and show you the migration in time and rand.