Open-source alternative · IT Service Management
Replace ManageEngine ServiceDesk Plus with Zammad.
Open source helpdesk and ticketing. Modern UI, SLA management, knowledge base, live chat, email integration. Self-hosted with no per-agent limits.
Today's licence price
3 tiers. ManageEngine ServiceDesk Plus's prices.
Vendor-advertised pricing converted to ZAR, 10-user estimate. Pick the tier closest to what your team is on today.
Enterprise and negotiated pricing varies. Book a free audit for your exact number.
Five years on the books
What the spend looks like compounding.
ManageEngine ServiceDesk Plus grows around 10% per year on average. Zammad hosting stays flat. Watch the gap open up.
Five-year cumulative saving
R0.47M
Salesforce alone, single tool, 50 users. Stack multiple tools and the maths compounds harder.
How this migration runs
ManageEngine ServiceDesk Plus → Zammad, in four moves.
Audit
Workflows, customisations, integrations, users. Mapped against the OSS feature set.
Plan
Migration sequence, rollback path, parallel-run schedule. You approve every step before we move.
Migrate
Stream the data, verify checksums, replay the audit trail. Both stacks run side by side until cutover passes every test.
Operate
Documentation in your repo, monitoring on your infra. We stay on as the team that maintains and grows it.
Check the project
Migrate ManageEngine ServiceDesk Plus.
Keep the money.
Free audit. 30 minutes. We map your current setup, surface the real licence costs, and show you the migration in time and rand.