Open-source alternative  ·  Live Chat

Replace Drift with Chatwoot.

Open source customer engagement platform with live chat, email, social media, and WhatsApp integration. Chatbots, canned responses, and team collaboration. Self-hosted, no per-agent fees.

You'd keep~R55 500 to ~R111 000/year

Current licence  ·  Live Chat

Drift

~R55 500 – ~R111 000/yr

10-user estimate

Click to flip →

Replace with  ·  Live Chat

Chatwoot

Self-hosted, R0 licence

You keep ~R111 000/yr

← Click to flip back

Today's licence price

2 tiers. Drift's prices.

Vendor-advertised pricing converted to ZAR, 10-user estimate. Pick the tier closest to what your team is on today.

Premium

R55 500/yr

R4 625/month

Flat rate

With Chatwoot

Keep R55 500/yr

Advanced

R111 000/yr

R9 250/month

Flat rate

With Chatwoot

Keep R111 000/yr

Enterprise and negotiated pricing varies. Book a free audit for your exact number.

Five years on the books

What the spend looks like compounding.

Drift grows around 10% per year on average. Chatwoot hosting stays flat. Watch the gap open up.

R0kR49kR98kR147kR197kYear 0Year 1Year 2Year 3Year 4Year 5R179kR12k flatSalesforce (50 users, 10%/yr inflation)SuiteCRM (self-hosted, maintained)

Five-year cumulative saving

R0.78M

Salesforce alone, single tool, 50 users. Stack multiple tools and the maths compounds harder.

How this migration runs

DriftChatwoot, in four moves.

01

Audit

Workflows, customisations, integrations, users. Mapped against the OSS feature set.

02

Plan

Migration sequence, rollback path, parallel-run schedule. You approve every step before we move.

03

Migrate

Federate, parallel-run, port over the history. Cutover happens in a maintenance window with rollback armed.

04

Operate

Documentation in your repo, monitoring on your infra. We stay on as the team that maintains and grows it.

Same category

Other live chat migrations.

Running one of these alongside? Same migration shop covers both.

Check the project

Migrate Drift.
Keep the money.

Free audit. 30 minutes. We map your current setup, surface the real licence costs, and show you the migration in time and rand.