Open-source alternative · Live Chat
Replace Intercom with Chatwoot.
Open source customer engagement platform. Self-hosted Chatwoot provides live chat, email, social media, and WhatsApp in one inbox with team collaboration and automation.
Today's licence price
3 tiers. Intercom's prices.
Vendor-advertised pricing converted to ZAR, 10-user estimate. Pick the tier closest to what your team is on today.
Enterprise and negotiated pricing varies. Book a free audit for your exact number.
Five years on the books
What the spend looks like compounding.
Intercom grows around 10% per year on average. Chatwoot hosting stays flat. Watch the gap open up.
Five-year cumulative saving
R2.20M
Salesforce alone, single tool, 50 users. Stack multiple tools and the maths compounds harder.
How this migration runs
Intercom → Chatwoot, in four moves.
Audit
Workflows, customisations, integrations, users. Mapped against the OSS feature set.
Plan
Migration sequence, rollback path, parallel-run schedule. You approve every step before we move.
Migrate
Federate, parallel-run, port over the history. Cutover happens in a maintenance window with rollback armed.
Operate
Documentation in your repo, monitoring on your infra. We stay on as the team that maintains and grows it.
Same category
Other live chat migrations.
Running one of these alongside? Same migration shop covers both.
Check the project
Migrate Intercom.
Keep the money.
Free audit. 30 minutes. We map your current setup, surface the real licence costs, and show you the migration in time and rand.